Enhancing non technical skills (NTS)

CHALLENGE

Assess interpersonal and cognitive skills that encompass competences such as communication, teamwork, leadership, decision- making or situational awareness.

OUR CONTRIBUTION

Development of the technical tool for the consensus, implementation of the test and analysis of results.

Guide healthcare managers to design training strategies for Non-Technical Skills

Testing the theoretical NTS model using a strategy of collective self-assessment among healthcare professionals involved in caring chronic patients. Two aspects were assessed, the current level of the team and its potential for improvement in each NTS.

NTS applied at individual level (patient-centric) outperform NTS applied at collective level (interprofessional collaboration) mainly due to the fact of individual training along all health professions studies.